Refund policy

Last updated: June 2026

30-DAY SATISFACTION GUARANTEE
We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, contact us within 30 days of delivery at contacto@natuviora.com and we'll make it right.

HOW TO REQUEST A RETURN
Email us at contacto@natuviora.com with your order number and the reason for your return. Our team will respond within 3 business days with instructions.

REFUNDS
Once your return request is approved, refunds will be issued to your original payment method within [5-10] business days.

DAMAGED OR INCORRECT ITEMS
If you received a damaged or incorrect item, contact us within 7 days of delivery with photos of the issue, and we'll send a replacement or issue a refund at no additional cost.

NON-RETURNABLE ITEMS
For hygiene and safety reasons, opened dietary supplement products may be subject to additional review before a refund is issued. Contact us to discuss your specific situation.

CONTACT US
Questions about your order? Reach us at contacto@natuviora.com.